Question 1The ability of one person to influence what another person thinks or does is calledAnswers:a. aggressiveness.b. empathy.c. power.d. coercion.Question 2Behavior from others that is unwanted and offensive, such as unconsented touching or requests for sexual favors, isAnswers:a. illegal.b. unfair use of power.c. all of the above.d. sexual harassment.Question 3Of the following, to whom would we most likely grant legitimate power?Answers:a. another studentb. friendc. sales clerkd. teacherQuestion 4Jayla is seen as very dynamic and personable. This is an example ofAnswers:a. character.b. expert power.c. competence.d. charisma.Question 5_______________ refers to the techniques and strategies by which you regulate and carry on interpersonal interactions.Answers:a. Feedforwardb. Interaction managementc. Impression managementd. BackchannelingQuestion 6“I am very, very glad to meet you” lacks power because it containsAnswers:a. a tag question.b. a disqualifier.c. intensifiers.d. hesitations.Question 7Which of the following is NOT a way to speak powerfully?Answers:a. avoiding self-critical statementsb. using slang and vulgar expressionsc. limiting disqualifiersd. selectively using intensifiersQuestion 8Patterns of behavior that are used to take unfair advantage of another person are calledAnswers:a. power bases.b. power plays.c. silencers.d. emotional appeals.Question 9Lanie argues with Keanu and tells him “You can’t be serious. You can’t mean that.” She is using which power play?Answers:a. “I got you now”b. “you’ve got to be kidding”c. “you owe me”d. “nobody upstairs”Question 10Kacey’s co-worker asks Kacey for her notes. Kacey tells her co-worker, “No, I don’t lend my notes out.” Kacey is using what type of compliance-resisting strategy?Answers:a. negotiationb. nonnegotiationc. identity managementd. justificationQuestion 11__________________ harassment refers to mistreatment of those with less power in organizations.Answers:a. Employeeb. Statusc. Affectional orientationd. SubordinateQuestion 12Bradely’s coworkers believe he is honest, trustworthy, and sincere. This dimension of credibility is known asAnswers:a. charisma.b. character.c. competence.d. coherence.Question 13Which of the following does NOT communicate power?Answers:a. using a firm grip when you shake handsb. avoiding vocalized pausesc. using self-critical statementsd. maintaining eye contact with the other personQuestion 14All of the following are ways to empower others EXCEPTAnswers:a. Be open, empathic, and positive.b. Relinquish your personal power.c. Raise the person’s self-esteem.d. Share skills and decision making.Question 15You are now an Interpersonal Communication course graduate! SmileSmileTrueFalse
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