300 word apa4. by Sunday post a final reflection on this exercise. What have you learned about the case study? What have you learned from your teammates about various ways in which one conflict may be

300 word apa

4. by Sunday post a final reflection on this exercise. What have you learned about the case study? What have you learned from your teammates about various ways in which one conflict may be resolved? What will you take away from this discussion? (Minimum 300 words, evidence of readings and peer responses integra

Case study: 

Your boss and you are having some interpersonal problems. He does several things that you find really annoying. To start, he is not considerate of your employees or you. You often find myself thinking that you would be reluctant to do things he does around you that annoy you. Yet, he is your boss, so what can you do? He comes in late to the office, and you and your co-workers have been working for awhile and have your day planned. Inevitable, he will come in, interrupt, and lay on you a whole new set of priorities for the day. To be fair, he does stay late (you have flextime in your office), and he has a good reason to be late – he has childcare responsibilities to fulfill on school mornings. But his habit of coming in and interrupting the schedule for your day is really off-putting. By the time you have listened to his concerns, reprioritized your work, and gotten back on track, it is almost lunchtime and you feel you have wasted almost a half day trying to respond to his concerns. You are afraid to confront him – he is a good guy and it would only put him on the defensive. And it wouldn’t really change anything. But you are also tired of not feeling productive. You just wish he could be a little more sensitive to your situation and be better organized and more aware of your time constraints. Is that asking too much?


My reaction to the scenario is that of dissatisfaction with the events that way of working in the office. I view the person in the case to be a victim of lack of proper understanding of the working needs amongst himself and the boss. If the situation were about me, I would most likely feel uncomfortable with my job, and I would have low motivation in doing my working in the morning. Such a boss would likely affect how effective I am when doing the different tasks and hence I would not want to work with them.

Such a situation could have been avoided by having proper communication between the employees and the boss as well as having the appropriate planning of tasks to be completed. The employees should feel free to approach their boss and talk to him about their concerns without having to fear the person (De, Dowd, & Schneider, 2015). On the other hand, it could also have been avoided had there been a system for planning the next day’s activities on the evening of each day. Such a plan would guarantee that everyone knows what to start doing in the morning when they report to work.

The first thing that needs to be done for the success to be archived is that there needs to be effective communication between the different parties involved. Communicating with the employees and the boss as well as doing it in a friendly way will make the approach to be successful. Second, creating a safe environment for working will also help to resolve the conflict as necessary (Koprowska, 2014). One of the things that must be avoided when solving the conflict is the misinterpretation of messages. This can happen when a message is understood in a different way other than what the person actually meant. One should also avoid enforcing their own decisions on other and decisions should be agreed upon unanimously.


In this case, my first feeling was that I was very upset. I didn’t like to be interrupted when I was working, interrupted and let my mind wander. It would affect my work efficiency. But when I meet this situation, I won’t show it, because he/she is my boss after all. In business, bosses and employees are in fact in an unequal position. Life is not fair, get used to it. One of the most important manifestations of this inequity is the different status in the enterprise. In an enterprise, the boss has the power to reward or punish employees. Employees have no recourse to the boss except to leave and can only find a way to survive. The law of survival in the company: only the credit, no toil. I think the biggest problem in business is not whether you like the boss or not, but whether the boss likes you or not. If your boss doesn’t like you, it means you have a hard time getting ahead. A lot of times, people love you or hate you, and you can’t change it. So, in this situation I think it’s very difficult to avoid conflict.

I can only try to avoid conflict, and I have some small ways to improve the situation a little bit,

  1. Write a periodic summary report to let your boss know what you’re doing.
  2. Communicate and express the information carefully and accurately and avoid ambiguity and misunderstanding.
  3. Don’t like him or speak ill of him behind his back.
  4. Be careful not to make little mistakes.
  5. If you are popular, it will be very helpful to you.
  6. Always be polite, humble and obedient to your boss.

If you can do this, you can effectively avoid Negative conflict, Negative conflict is dysfunctional and hinders the organization’s performance or ability to attain goals or objectives. 

At last the most important one: Must find your core competitiveness!! This is the foundation of your invincibility.

When your boss finds it hard to get fired, and he needs you, a little smarter will compromise and become “like” you.

Of course, you always must keep a low profile.

Janasz, De. Interpersonal Skills in Organizations (Page 267). McGraw-hill Education

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